PM&R
Volume 1, Issue 5 , Pages 450-458, May 2009

Moral Distress in Rehabilitation Professionals: Results From a Hospital Ethics Survey

  • Debjani Mukherjee, PhD

      Affiliations

    • Donnelley Family Disability Ethics Program, Rehabilitation Institute of Chicago, 345 E. Superior Street, South Mezzanine, Chicago, IL 60611, and Northwestern University Feinberg School of Medicine, Chicago, IL
    • Corresponding Author InformationAddress correspondence to: D.M.
  • ,
  • Rebecca Brashler, LCSW

      Affiliations

    • Care Management & Family Support, Rehabilitation Institute of Chicago and Northwestern University Feinberg School of Medicine, Chicago, IL
  • ,
  • Teresa A. Savage, PhD, RN

      Affiliations

    • Donnelley Family Disability Ethics Program, Rehabilitation Institute of Chicago and Northwestern University Feinberg School of Medicine, Chicago, Illinois§
  • ,
  • Kristi L. Kirschner, MD

      Affiliations

    • Director, Donnelley Family Disability Ethics Program, Rehabilitation Institute of Chicago and Northwestern University Feinberg School of Medicine, Chicago, Illinois

Received 4 December 2008; accepted 8 March 2009.

Objective

Moral distress in the rehabilitation setting was examined in a follow-up survey. The survey had 3 goals: (1) to systematically and anonymously gather data about the ethical issues that employees struggle with in their daily work; (2) to raise the visibility of the hospital-based ethics program and resources available to employees; and (3) to prioritize and focus the direction of the program's educational seminars, quality improvement projects, and ethics consultation.

Design

Online survey of employees.

Setting

Urban rehabilitation system of care.

Participants

The survey was open to all employees; 207 completed the survey.

Interventions

N/A

Main Outcome Measurements

N/A

Conclusions

Three broad categories of moral distress were identified: institutional ethics, professional practice, and clinical decision-making. Institutional ethics issues related to the health care environment, such as health care reimbursement pressures and corporate culture. Professional practice issues involved codes of behavior and concepts of professionalism, including patient confidentiality/privacy. Clinical decision-making included such practical dilemmas as conflicts around goal-setting, discharge planning, and assessment of decision-making capacity. An anonymous survey of staff members allowed the hospital ethics program to identify sources of moral distress and prioritize strategies to address them.

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  •  Disclosure: nothing to disclose
  •  Disclosure: nothing to disclose
  • § Disclosure: 2B
  •  Disclosure: 3A; 5A

 Disclosure Key can be found on the Table of Contents and at www.pmrjournal.org

PII: S1934-1482(09)00257-3

doi:10.1016/j.pmrj.2009.03.004

PM&R
Volume 1, Issue 5 , Pages 450-458, May 2009